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Don’t just take our word for it
IJ Communications is flexible and adaptable in the services we provide. We know in communications, we often start a journey with one project and expand to other areas to maximise the output needed.
Over the years, here are some examples of services provided and feedback we have had.
International PR
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As a growing successful SME, all-in-one navigation app savvy navvy had focused on marketing, but not done much PR. We initially worked with them on a one-off app feature story, which gained them coverage in more than five countries. Since then, Isabel has implemented global PR strategy and media work with hundreds of pieces of coverage. IJ Communications today runs their PR function.
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“Isabel’s passion for international PR shows itself in everything she does. She has elevated savvy navvy’s profile in B2B and B2C media, securing us headlines in boating press in the UK, USA, Australia and New Zealand and beyond, as well as enhancing our business profile with a focus on working with our industry partners. Whilst running our PR function as an external consultant, Isabel is very much part of the team, working especially close with our marketing team helping our continuous business growth through her communications work.”
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Communications project support
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When three GP surgeries in the UK were looking to merge, they were looking for a resource to run the communications side of the project. They knew some challenges would lie ahead and they needed expertise to ensure they had consulted with stakeholders. Isabel and her associates worked with the team from stakeholder management and strategy, to messaging and implementation. As the project developed, there became an increasing need for crisis communications.
“Isabel worked with us through an incredibly challenging period for our practice/business and her approach to flexibly moving between proactive communications planning and project management to responding to communications crises, helped her to navigate us successfully through a 3-way practice merger and at the same time educate us and give us confidence in developing our communications strategy and approach.
What stood out for us was Isabel’s desire to connect with the individual practice staff to ensure she understood fully their experiences and the patients experiences so that her communications were relevant and meaningful. She also gave great support to individuals coaching them to speak to stakeholders and the media when needed.”
Amanda Gray, Managing Director, NHS GP practice
PR work
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Launching their drinks business during COVID lockdown, entrepreneurial couple Jane and David Charnley wanted to use PR to showcase their launch and elevate the sales they’d mainly achieved through social media. As a result, we achieved local, regional and B2B coverage – also implementing a strategy setting up the business to continue the work on their own in-house.
“I have worked with Isabel on several successful PR projects over the last couple of years. Isabel takes the time to understand your business and your market, and her content is always well written and delivered efficiently. I’ll continue to call on Isabel to help with our ongoing PR projects as she is an absolute pleasure to work with and someone who genuinely celebrates those PR wins alongside you.”
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Training
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One Ramboll Group department wanted to raise their profile internally about the work they do to get more visibility and get more commissions on their expertise. As part of a study day in London, their Copenhagen office team had a bespoke session on the importance steps they could take to being able to do so. The outcome was the start of a communications approach for them to progress in-house.
“Isabel's training session with our team was very informative and she made sure that everybody understood the topic. In just one hour she managed to get all 18 of us involved and gave us key learnings from within the field. She repeated these throughout the session and I got an insight into the most important parts of communications, which I now understand and can combine with some of our previous work.
Her handouts were simple and easy to understand, which is just what we needed, so we can continue our communications work as a team when we’re back in the office.”
Professional development
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Providing mentoring support in different ways over the years, Isabel has been commissioned by in-house teams to upskill team members on a 1-1 basis rather than sending them on larger courses.
“Isabel did mentoring work with me. She was very informed and knowledgeable about all things PR and communications with a strong focus on achieving the best possible impact. She proved to be very valuable as a sounding board for different ideas and creating a plan to implement these ideas in order to deliver the best results. It is clear to see that she is passionate about what she does.”
Mentoring
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Wanting to give back to other business owners, Isabel also works with a business programme and gives lectures in the area supporting start-ups through growth and their business journey.
“It's always a pleasure working with Isabel who's been brilliant as a PR business mentor for the Abri CREATE project. Isabel has supported businesses on a 1:1 and group basis to help explore their publicity opportunities. Her knowledge and experience in the industry has been a key part in helping people by drilling down into their business's core message and purpose that would then resonate with an audience and gain potential new customers.
Highly recommend working with Isabel who is also, may I add, an all round super lovely and supportive individual.”
Jamie Kemp, Business Advisor, Abri Create Programme
Corporate communications support
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A leading healthcare insurance provider needed additional resource to especially enhance their B2B editorial in the dental market, as well as ad-hoc projects including interviews, copywriting and award submissions.
“Isabel worked with me as a freelance PR and communications specialist when I led a combined internal/external communications team within the healthcare industry. Working alongside a team of 10, she fitted in seamlessly.
She is a brilliant communicator and someone who I knew would take the initiative and always deliver. Not only that, but I was immediately comfortable with her working with our senior stakeholders, and I trusted her judgement implicitly. I would recommend her, in a heartbeat, to anyone who is looking to supplement and work alongside their existing team.”
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Libby Kearsley, Head of Corporate Communications